MKCL- Desktop Support
Desktop Support Technician is the one who:
Configures, maintains the operating systems on desktops and laptops
He/She can also migrate or upgrade the existing operating systems on desktops
Installation and configuration of operating systems on bulk PCs using system imaging tools
This course includes:
Language: English, Marathi
Duration: 120 hours (2 months)
Learning Mode: Center, Mobile, Online
Jurisdiction: Nationwide
Certificate of Completion
₹ 5000/-
120 hours (2 months)
(Learning Only (LO) Mode)
(LO) Mode is available all over India
Pay through Payment Gateway
What you'll learn ?
A desktop support technician can work with companies/enterprises having an IT infrastructure including desktops and laptops or the companies who are providing operating system sales and support.
The career opportunities for Desktop Support Technician are:
Companies/enterprises having an IT infrastructure
Companies who are providing operating system sales and support
Certification
KLiC courses are recognised by Yashwantrao Chavan Maharashtra Open University (YCMOU).
MKCL provides certificate to the KLiC learner after his/her successful course completion.
Yashwantrao Chavan Maharashtra Open University (YCMOU) provides mark sheet to successfully passed KLiC learners (Jurisdiction: Maharashtra).
Academic Approach
The course focuses on practical knowledge and application. The aim is to make the learner efficient and to offer him or her rewarding career.
Learning Methodology
The participants get the Overview of the course, use of tools and their application in real life
He or She learns about available career opportunities, roles to be performed at the workplace
Learner gets to know various parts, functions and inter relations of the tool
At the Beginner Level, the learner knows the Simple Application Development Technology
Encourage him or her to develop integral skills required to make them job-ready
Syllabus
operating system
Overview of Operating system
Types of Operating Systems
Overview of Windows 8 Operating system
Overview of Windows 10 Operating system
Installing Windows 7 Operating system
Installing Ubuntu on a PC
Installing Windows server 2008 R2
Creating Windows 10 Bootable Pen drive
Installing Windows 10 Operating system
managing user and group
Users in Linux
Users in Windows
Creating Users and Groups in Linux
Creating Users and groups in Windows
Managing Users and Groups in OS
overview of laptop hardware
Laptop Inbuilt Hardware components - Speakers, Motherboards & CPU Laptop Internal Hardware-Memory & Optical Drives Laptop RAM and SSDs Laptop Components- Express Cards * Laptop Components- Expansion Cards
Servicing laptop hardware * Tablets vs Laptops
file system in OS
File System in Linux
File System in Windows
Assigning File Permissions in Linux
Combining Shared Folder and NTFS Permissions in Windows
Files and Folders Permissions in Windows
File System in OS
disk & device management
Partitioning a Hard Disk
Managing Devices and Drivers in an OS
configuring backup & system images
Configuring backups in Windows Operating System
Capturing Disk Image -Backup
Capturing Disk Image -Restore
Configuring Backups in Windows Operating System
Configuring Backups
managing and maintaining windows os
Migrating to Windows7
Performance settings in Windows7
Problem steps recorder
Remote Assistance
Securing Browser in Windows7
Updating Windows7
skills
Installing Windows 7 OS, Installing Ubuntu on a PC, Installing Windows server 2008 R2, Creating Virtual OS Environment, Creating Windows 7 Virtual Operating System, Managing Devices and Drivers in an OS, Configuring backups in Windows 7, Capturing Disk Image - Backup, Capturing Disk Image -Restore, Configuring Regional Language Settings
Evaluation Pattern of KLiC Courses consists of 4 Sections as per below table:
Total Marks Minimum Passing Marks
Learning Progression 25 10
Internal Assessment 25 10
Final Online Examination 50 20
Total 100 40
SUPWs (Socially Useful and Productive Work in form of Assignments), 5 Assignments, 2 Assignments to be Completed & Uploaded
YCMOU Mark Sheet
Printed Mark Sheet will be issued by YCMOU on successful completion of Section 1, Section 2 and Section 3 and will be delivered to the learner by MKCL.
YCMOU Mark Sheet will be available only for Maharashtra jurisdiction learners.
MKCL's KLiC Certificate
The certificate will be provided to the learner who will satisfy the below criteria:
Learners who have successfully completed above mentioned 3 Sections i.e. Section 1, Section 2 and Section 3
Additionally, learner should have completed Section 4 (i.e. Section 4 will comprise of SUPWs i.e. Socially Useful and Productive Work in form of Assignments)
Learner has to complete and upload minimum 2 out of 5 Assignments